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Troubleshooting Tips

 

There are two main types of scissor mechanisms; two position and three position.  Two position mechanisms raise the footrest and recline back to a 45 degree angle at the same time.  Three position scissors allow the footrest and the back to work simultaneously until the footrest reaches its ultimate height, where the back will recline farther back to approximately 65 degrees.

Shipping within the continental USA is included in the prices quoted.  We stock these parts in our warehouse for quick shipment.  If you have any questions on whether a particular part will fit your needs,  please let us know.  If you need something not listed, either call or E-Mail us.  Either way, we will need the chair manufacturer, serial #, detailed description of part needed, etc and we will do the research and get back with you promptly (you may have to look on the "law tag" sewn to the bottom of the footboard for the chair manufacturer, and on the frame behind the chair for the serial #).

Need help deciding where the problem is?  Then please click here for our troubleshooting guide, which shows common problems and their possible solutions.

Free Shipping in the Continental USA on All Lift Chair Parts (see Below)

Below we list the way we normally ship our parts; we don't have to spend the extra to ship the most critical parts by FedEx and Priority Mail (none of our competitors do...), we just feel that its the right thing to do... Most folks that need lift chair parts need them right now, not several days or weeks later.  We hope you take this in consideration when you decide where to buy the parts you need... However, if you need them even sooner, just give us a call and we can figure the shipping charges for Express Mail or FedEx Express; we only charge you what the delivery companies charge us - we aren't looking to charge outrageous shipping charges to people that are already in a bind and need some help...

A personal note to our parts customers:  I realize that for most of you, repairing lift chairs is not your primary occupation; many of you are attempting this for the first time.  I just want to assure you that the vast majority of the parts we list here can easily be installed by almost anyone (please keep in mind that the last statement was made by a service technician that made his living by doing service calls...)  I also want you to feel comfortable doing business with us and our company.  We invite you to click here to read about us and the way we try to do business.  You can also click here to read some of the testimonials that folks have sent in after they have completed their repairs.  If you have a question about our parts warranty or parts return policy, you can click here to go to our Guidelines page.  I invite you to take a look at the information on the links above,  and then you can make a decision if we are the kind of people that you want to do business with.

A note about ordering parts online:  We have had many customers who call in to the shop to place their parts orders.  When I ask why they called in to order, they normally say that they thought they would get it quicker if they called it in.  Actually, the opposite is true: When parts are ordered online through our shopping cart, we can download the order in our accounting system and get the parts shipped out quickly.  In fact, most online orders sent in by 10:00 CT will be shipped out the same day.  Orders that are called in have to be manually processed, and it normally takes an extra day to be input and shipped.  While we truly don't mind if you call in with questions, etc, please don't call in your order expecting to get it quicker that way.  One exception:  If you need the part overnight, and you are willing to pay the shipping expense for Express Mail or FedEx, you can all in (by 1:00pm CT) and most orders can be shipped out that day.

 

   Product Description Retail    Your
  Price

Ordering
Two-Way Recline Scissor Mechanism Set (Left & Right)

$128.00 See Note 1 Below for More Information



Please Call or email with Model & Serial # of Chair for Availability & Pricing

Three-Way Recline Scissor Mechanism Set (Left & Right)

$167.00 See Note 1 Below for More Information



Please Call or email with Model & Serial # of Chair for Availability & Pricing

T Bar Assembly for Lift Chairs

$128.00 See Note 2 Below for More Information



Please Call or email with Model & Serial # of Chair for Availability & Pricing

#6270 Glide for Underneath Floor Frame (1/4-20 stem threads)

$6.00 See Note 3 Below for More Information

$5.00 with Free 1st Class Mail Shipping

Glide 1/4-20
Qty: Price: $5.00

#6272 Glide for Underneath Floor Frame (5/16-18 stem threads)

$6.00 See Note 3 Below for More Information

$5.00 with Free 1st Class Mail Shipping

Glide 5/16-18
Qty: Price: $5.00

#8272 Glide for Underneath Floor Frame (3/8-16 stem threads)

$6.00 See Note 3 Below for More Information

$5.00 with Free 1st Class Mail Shipping

Glide 3/8-16
Qty: Price: $5.00

#8270 Pride Lift/Recline Actuator Bracket (each)

$62.00 See Note 4 Below for More Information

$32.50 each with Free 1st Class Mail Shipping

Dewert Lift/Recline Actuator Bracket
Qty: Price: $32.50

#6257 Golden Tech Recline Strap Bracket (each)

$42.00 See Note 5 Below for More Information

$18.50 each with Free  1st Class Mail Shipping

Golden Tech Recline Strap Bracket
Qty: Price: $18.50

#6257A Golden Tech Recline Strap Bracket (each)

$42.00 See Note 5 Below for More Information

$18.50 each with Free  1st Class Mail Shipping

Golden Tech Recline Strap Bracket
Qty: Price: $18.50

   

Information Notes on Hardware

Note 1:  The scissor mechanism is the steel accordion-style framework of the chair that the footrest attaches to, as well as the back of the chair.  It is bolted to each side of the chair along the bottom.  As the motor moves the chair back from a sitting position, the scissor mechanism folds out the footrest and moves the chair back to a recline position.  There have been at least sixty different scissor mechanisms used on lift chairs in the last fifteen years... We tried for awhile to carry  "generic" two way and three way mechanisms, but invariably we would get them back because there was just a little something wrong that wouldn't let them fit... We finally had to give up on the generic parts; now we order the mechanisms by the model and serial # of the chair so we will be sure to get the correct ones...  If you find that the scissor mechanism is giving you problems, just call or email us with the manufacturer of the chair, along with the model and serial #, and we will get pricing from the factory and let you know.

Note 2:  T bars are used by most chair manufacturers to provide needed stability when the chair is moved to an upright position.  The middle section is where the stroke tube from the actuator is attached, and the "arms" attach to the chair on each side through the wood.  There are several different models of T bars, so they must be ordered by the model and serial # of the chair so we will be sure to get the correct ones...  If you find that the T bar is bent or broken,  just call or email us with the manufacturer of the chair, along with the model and serial #, and we will get pricing from the factory and let you know.

Note 3:  These glides go under each corner of the chair to basically keep the upholstery and wood frame of the chair off the floor.  There are have been several styles and sizes of glides used in chair production... Our #6270 has a stem that is has 1/4 X 20 threads, our #6272 has 5/16 X 1 threads, and part # 8272 has 3/8 X 16 threads.  My suggestion is to take one of your glides to a local hardware store, Home Depot, Lowe's, etc and use their hardware guide to find out what size threads you have, and then order the one that matches what you have using our shopping cart.

Note 4:  The #8270 recline brackets fit chairs with Dewert lift systems only; they go on either side of the stroke tube where the tube attaches to the chair.  They should be replaced in pairs, even if only one is broken now; if the chair is used at all while one of the brackets is bent or broken, the other will have had such stress that it will soon break.

Note 5:  The #6257 & #6257A recline straps fit Golden Technologies chairs only; they  go on either side of the stroke tube where the tube attaches to the chair.  They should be replaced in pairs, even if only one is broken now; if the chair is used at all while one of the brackets is bent or broken, the other will have had such stress that it will soon break.

Contact Information

Telephone            
Toll Free 888-871-0312 or 615-273-3426
FAX
Toll Free 888-871-2125 or 615-273-3428
Postal address
Medical Center Supply
6999 Craddock Ln
Lascassas, TN 37085
Electronic mail
General Information: info@medicalcentersupply.com
Sales: sales@medicalcentersupply.com
Customer Support: custservice@medicalcentersupply.com
 
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