We get this question fairly often. We only use manufacturers who stand behind what they sell. In fact, one of our criteria in choosing vendors is their ability to provide nationwide service to take care of problems if they arise.
Local stores don’t always have a competent repair department. Our office took care of service work for several local stores because they didn’t have qualified technicians to do the work. Also, there’s no guarantee that your local store will even be around if you have a problem; we get calls several times a week from customers looking for their store that has gone out of business. We’ve been in business for over 30 years, and we’re here for you!